1. Introduction
Writing
Welcome to ODAM These Terms and Conditions govern your use of our website:
https://odam.ma/
By accessing this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.
2. Business Information
Business Name: ODAM
Country: Morocco
Contact Email: odam.direction@gmail.com
3. Use of the Website
You agree to use this website only for lawful purposes. You must not:
Use the website in any way that may damage or disrupt it
Engage in fraudulent or illegal activities
Attempt to gain unauthorized access to any part of the website
4. Products
ODAM offers hardware products (quincaillerie).
We strive to ensure that all product descriptions, images, and information are accurate. However, we do not guarantee that all information is always complete or error-free.
5. Orders and Payment
All orders are subject to acceptance and availability
Payment method: Cash on Delivery (COD) only
You agree to provide accurate and complete information when placing an order
We reserve the right to cancel any order if:
The information provided is incorrect
Fraud or misuse is suspected
6. Shipping and Delivery
We offer delivery only within Morocco
Delivery times are estimated and may vary depending on location
We are not responsible for delays caused by third-party delivery services
Customers must ensure that the delivery information provided is correct. Failure to do so may result in delays or cancellation of the order.
7. Returns and Refunds
We accept returns only in the following case:
The product is broken or defective upon delivery
Conditions:
You must contact us within a reasonable time after receiving the product
Proof (such as photos) may be required
Refund Policy:
If the issue is confirmed to be our fault, we will offer a replacement or refund
If the damage is not due to us, the return may be refused
Return shipping responsibility will be determined depending on the situation.
8. User Accounts
Users may create accounts on our website.
You are responsible for:
Maintaining the confidentiality of your account
All activities that occur under your account
We reserve the right to suspend or terminate accounts if misuse is detected.
9. Intellectual Property
All content on this website (text, images, logos, design) is the property of ODAM unless otherwise stated.
You may not copy, reproduce, or distribute any content without prior written permission.
10. Limitation of Liability
ODAM shall not be held liable for:
Any indirect or consequential damages
Losses resulting from misuse of products
Technical issues or website downtime
11. Privacy
Your use of this website is also governed by our Privacy Policy.
12. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page.
13. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of Morocco.
14. Contact
For any questions regarding these Terms and Conditions, please contact:
Email: odam.direction@gmail.com
